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We know that you cannot wait to get your hands on your purchase from HOUSE OF TROY! That is why we try our best to pack and post your orders as soon as possible.
Delivery times may vary, most of our items are available for immediate delivery. However for a more exact delivery time, please check on the product page.
WHAT YOU NEED TO KNOW
Orders are shipped with Australia Post or DHL depending on your location.
We do not ship or process orders on weekends or public holidays.
All Australia Post orders have authority to leave your parcel in a safe place. All DHL parcels require a signature upon delivery.
House of Troy is not responsible for any delays caused by Australia Post or DHL.
If you have any further questions, please get in contact with our customer service team HERE.
AUS NEXT DAY DELIVERY FOR SELECTED ITEMS*
This only refers to items that specify AUS Next Day Delivery on the product page.
Orders placed before 11am will be delivered the next business day. Orders placed after this time will be dispatched the following day.
Orders placed on weekends will not be processed and dispatched until the Monday.
TAXES & DUTIES
Please note taxes and duties may be charged for international orders.
All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.