How to use Afterpay!

Ever wanted to buy a dress from House of Troy but payday is still around the corner? That’s where Afterpay comes in! Afterpay allows you to pay for your purchase in four separate installments but still receive your purchase straight away.

Signing up with Afterpay is super easy. Just head to Afterpay.com to create an account and start shopping with us today!

What happens if I want a refund?

If you are eligible for a refund and you have paid via Afterpay, then it’s easy. You simply email us here at House of Troy for a refund, once approved, we will then cancel your order on Afterpay and the amount you have paid up until that point will be deposited back into your account within 2-3 working days.

Is any money taken upfront?

To be eligible to use Afterpay you must have 25% of the funds upfront. The first 25% will be taken out of your nominated account as soon as you make your first purchase.

What if I can’t make payment?

You are required to pay your installments every 2 weeks. If you cannot make the payment you will acquire a late fee, this will be an initial $10 and a further fee of $7 if the payment is not made within 7 days.

Can I pay the full amount off straight away?

No, you must pay in installments.

Is Afterpay available to International customers?

Currently Afterpay is only available to Australian and New Zealand customers.

To find out more about Afterpay, visit their website here.